Privacy Policy

Privacy Policy – JHR Trendy BD


At JHR Trendy BD, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, social media pages, or purchase our products.

1. Information We Collect

We may collect the following information:

  • Full Name

  • Mobile Number

  • Email Address

  • Delivery Address

  • Billing Information

  • Order History

  • Payment Information (processed securely through authorized payment providers)

  • Device, browser, and website usage information (where applicable)

2. How We Use Your Information

Your information is used to:

  • Process and deliver your orders

  • Verify and confirm purchases

  • Provide customer support

  • Send order updates and delivery notifications

  • Improve our products and services

  • Respond to inquiries and complaints

  • Prevent fraud and unauthorized activities

  • Comply with legal and regulatory requirements

3. Information Sharing

JHR Trendy BD does not sell, rent, or trade your personal information.

We may share your information only with:

  • Courier and delivery partners for order fulfillment

  • Payment gateway providers for payment processing

  • Government authorities when required by applicable law

  • Trusted service providers assisting in business operations under confidentiality obligations

4. Data Security

We take appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.

While we strive to use commercially acceptable security measures, no method of internet transmission or electronic storage is completely secure.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Improve website performance

  • Remember user preferences

  • Analyze website traffic

  • Enhance your browsing experience

You may disable cookies through your browser settings; however, some website features may not function properly.

6. Third-Party Services

Our website or social media pages may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external websites.

7. Marketing Communications

With your permission, we may send promotional messages, offers, discounts, and product updates through:

  • SMS

  • Email

  • WhatsApp

  • Facebook Messenger

You may opt out of marketing communications at any time by contacting us or following the unsubscribe instructions provided.

8. Children's Privacy

Our products and services are not specifically intended for children under the age of 13. We do not knowingly collect personal information from children.

9. Your Rights

You may request to:

  • Access your personal information

  • Correct inaccurate information

  • Update your contact details

  • Request deletion of your personal data where legally permissible

  • Withdraw consent for marketing communications

To make such requests, please contact us using the details below.

10. Data Retention

We retain customer information only for as long as necessary to:

  • Complete orders

  • Provide customer support

  • Meet accounting and tax obligations

  • Comply with applicable legal requirements

After that period, personal information will be securely deleted or anonymized where appropriate.

11. Changes to This Privacy Policy

JHR Trendy BD reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.

12. Contact Us

If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact us:

JHR Trendy BD